Privacy Policy

1. Information We Collect

We collect information you provide when creating an account or making a reservation, including:

• Name and email address (via Clerk authentication)
• Payment information (processed securely by Stripe — we do not store card numbers)
• Booking details (dates, unit, number of guests)
• Communications you send us (special requests, issue reports)

2. How We Use Your Information

• To process and manage your reservation
• To send booking confirmations, receipts, and important updates
• To respond to your inquiries and support requests
• To improve our services and website experience
• To comply with legal obligations

3. Data Sharing

We do not sell your personal information. We share data only with trusted service providers necessary to operate our business:

• Clerk — identity and authentication management
• Stripe — secure payment processing
• Resend — transactional email delivery
• Supabase — secure database hosting

Each provider has their own privacy policy and data protection practices.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide services and comply with legal obligations. You may request deletion of your account and associated data by contacting us.

5. Security

We implement industry-standard security measures to protect your information. All data is transmitted over HTTPS. Payment data is handled exclusively by Stripe and never stored on our servers.

6. Cookies

We use essential cookies required for authentication and session management. We do not use tracking cookies for advertising purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of non-essential communications

To exercise any of these rights, please contact us.

8. Contact

For privacy-related questions or requests, please reach out to us directly.